this video is women feel helpless after PSE pulls money from their accounts and tell about two women who were lost some money from their bank account that they dont know why, and now they know that PSE pulled money from their accounts. Although PSE pay compensation for them, but they still were discontented with that.I think government should examine that carefully so as to avoid like that which can happen again.
http://www.king5.com/video/consumer-index.html
1.pull out (v) move out or away
2.utility (n) a company that performs a public service; subject to government regulation
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